Improving quality has become a unifying theme across health programs and countries globally. Advancement in technology and social media also plays a pivotal role in the competitive world of healthcare. Awareness of the importance of improving healthcare service quality driven by the growing attention to patient satisfaction, safety and reducing medical errors, and attempts to reduce waste and inefficiency, to ensure that scare resources for healthcare are used to derive their full impact. Around the world, impressive efforts are underway in public and private organisations to improve the quality of healthcare and patient experience, it is through this that Easy Access Health Solutions (HS) designed and developed an easy to use electronic method of monitoring efficient quality client service and client satisfaction in hospital, based on a systematic approach to ensuring that the details of healthcare are done right and believe there is growing acceptance that this system can improve on efficient client service and health worker performance. In developing country health systems, the need for higher quality care and health services that are responsive to clients is acute. Quality Assurance activities have been successfully established in many developing country settings, but often falter in scaling up or sustaining their achievements due to the use of manual methods. This electronic system allows for patient confidentiality, prompt response to requests, easy client satisfaction report generation and will assist on the elements and processes that sustain the quality of healthcare.